I’m an award winning user experience designer with a well-established track record of successfully assessing user needs, both quantitatively and qualitatively, to identify levers for change that are realistic and impactful. With empathy and an understanding of behavioral economics I approach customers where they are in order to design products that fulfill their needs and change behavior.
I'm currently working with the U.S. Digital Service, where I have led research and product development on teams at USCIS, FEMA and the Small Business Administration.
In 2016 I worked on myUSCIS, designing the online Application for Naturalization, along with other tools and resources to help people navigate the immigration process.
Some of my other consulting work includes designing websites and mobile apps for The Arnhold Institute of Global Health at Mount Sinai, Bicycle Financial, Blue Water Media, GRID Impact, Bloomingdale’s, GoGirl Finance and InternsMe.
While I got my master's degree in Design for Social Innovation at the School of Visual Arts, I built Out Loan, a web app that simplifies the federal student loan repayment process. It customizes the payment options within the context of the borrower's life to keep them in charge of their financial future. Out Loan has been recognized for its unique user experience and information architecture by multiple universities, banks, lending institutions and government agencies.
Prior to working in social impact, I worked as a fashion designer for Holmes & Yang, a high-end fashion company. I earned my BA from New York University’s Gallatin School of Individualized Study, where I focused on cultural theory and photography.